CSBS @ UNI - IT Support

CSBS Tech News

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CSBS IT Support Info

Before contacting the CSBS IT Support staff, please reboot your computer or, even better, power it off completely and wait several seconds before turning it back on again. Rebooting your PC often fixes flaky Windows PC problems.

If an error or problem persists, please be as detailed as possible, when contacting IT Support.
It is crucial to understand all of the steps required to REPLICATE the error or problem.

CSBS IT Links

Microsoft Encarta Academic Online (licensed site only comes up for on-campus CSBS computers)
Computer Labs » Schedules » Reservations
Faculty and Staff Directory
Multimedia Classrooms » Status listing (on campus only)
Software support: Microsoft Office 2007 • SPSS • Symantec Client Firewall
Thunderbird » MozillaZine

UNI IT Links

Software Downloads
ITS User Services supported software and installation materials.
ITS Computing Services » Phone: x35555 • Office: ITTC 36 (building #16)
From this page you will find information about UNI's workshop schedules, WebCT, Livemedia, and other valuable computing information.
E-mail » Set a vacation message
The University of Northern Iowa's e-mail system is powered by Oracle Collaboration Suite.
Wireless Networking
UNI Purchasing Discounts
Get an academic discount on new Dell, Gateway, Apple or IBM computers; Microsoft software; Herman Miller chairs.

Frequently Asked Questions and Tips

When using Remote Desktop, to send a CTRL+ALT+DEL sequence to the remote computer, press CTRL+ALT+END instead. When already logged into Windows, you will get the same result, by clicking on the [Start/Windows Security] menu.
To bypass web browser/toolbar pop-up blockers, hold down the CTRL key while clicking on the link.
What version of the Java Virtual Machine runs in my web browser?
What version of Adobe Flash runs in my web browser? Test Flash Player functionality.
What version of Adobe Shockwave runs in my web browser?